Frequently Asked Questions
Everything you need to know about our products, shipping, and returns.
How long does shipping take for official merchandise?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by destination but generally range between 10-21 business days.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are still attached to the garment.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally fits true to size, but we recommend checking the specific measurements for chest width and length to ensure a perfect fit.
Are these products officially licensed?
Yes, every item available on our store is 100% officially licensed System of a Down merchandise, ensuring high-quality prints and authentic designs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
How should I wash my band tees to prevent fading?
To preserve the print and fabric quality, we recommend washing your items inside out in cold water and hanging them to air dry. Avoid using bleach or ironing directly on the printed graphics.